What is the Public Library Services?
Basic Services: (Information services, guidance services, reference services, borrowing), external and internal borrowing, (current briefing, journals, newspapers, and abstraction.
E-Services: Using technology and modern electronic means and providing advanced and fast services that meet the desires and needs of the public in the fastest and easiest way that saves time, effort and money to access and retrieve the largest possible amount of information. Including the following: Automated search service, information databases (electronic books), Internet service, multimedia service, WIFI service.
Supporting services, including: classrooms, multi-purpose halls, regular and colored book and document printing, regular and colored printing from library computers, and scanning.
E-Services: Using technology and modern electronic means and providing advanced and fast services that meet the desires and needs of the public in the fastest and easiest way that saves time, effort and money to access and retrieve the largest possible amount of information. Including the following: Automated search service, information databases (electronic books), Internet service, multimedia service, WIFI service.
Supporting services, including: classrooms, multi-purpose halls, regular and colored book and document printing, regular and colored printing from library computers, and scanning.
What is the E-services in Public Libraries?
Membership In Dubai Public Libraries
This service consists in receiving benefits of the five-year library membership in borrowing books, free internet and getting discounted library services
Dubai Public Libraries membership renewal for five years
Renewing the membership Of Dubai Public Library for more five years.
Dubai Public Libraries Membership Cancellation
Request to cancel the membership and reclaim for the deposit
Venue Booking Request in Public Libraries
This service revolves around providing multi-purpose halls and classrooms as available in libraries for members and non-members
Members Login request for Dubai Public Libraries on the following
This service consists in receiving benefits of the five-year library membership in borrowing books, free internet and getting discounted library services
Dubai Public Libraries membership renewal for five years
Renewing the membership Of Dubai Public Library for more five years.
Dubai Public Libraries Membership Cancellation
Request to cancel the membership and reclaim for the deposit
Venue Booking Request in Public Libraries
This service revolves around providing multi-purpose halls and classrooms as available in libraries for members and non-members
Members Login request for Dubai Public Libraries on the following
What is Venue Booking Service ?
Venue Booking Request in Public Libraries for multi-purpose halls and classrooms
This service consists in providing multi-purpose halls and classrooms as available in the libraries for members and non-members
This service consists in providing multi-purpose halls and classrooms as available in the libraries for members and non-members
Target Customer Categories for Libraraies ?
Libraraies target individuals (citizens and residents) of all age groups (adults, juniors, and children) and companies:(Governmental Agencies and Non-Governmental Agencies).
How many books are there in the libraries?
595395 (until 25/01/2022)
What are the types of membership in libraries?
Individual (Adults) Membership
Children Membership
Family Membership
Companies and Institutions Membership
Gold Individual (Adults) Membership
Gold Family Membership
Gold Children Membership
Children Membership
Family Membership
Companies and Institutions Membership
Gold Individual (Adults) Membership
Gold Family Membership
Gold Children Membership
What is a Gold Membership? What are the conditions for getting a Gold Membership?
The Gold membership allows members to borrow knowledge materials outside the library, use the internet for free, and obtain reduced fees when using library services, which can be obtained through the Authority's website or the Dubai Public Library app.
The Gold membership have been created targeting individuals (citizens and residents) and companies:(Governmental Agencies and Non-Governmental Agencie.and the conditions to get a gold membership is to be under the below category:
1-Cultural visa holders and their children
2-Owners of private libraries and their children
3-Writers, artists, writers and their children
4-Dubai Culture employees and their children
5-Public benefit associations
6-Private sector
7-Current members
8-Dubai Government's employees
Those who qualify will take advantage of a bundle of special features, including extensions on the periods for borrowing books and a larger number of borrowed books, depending on the membership categories:
- The borrowing period is 28 days for regular members and 35 days for gold categories.
-Gold family members get the right to borrow 35 books instead of 25 books
- Gold Individual (adults) members can borrow 30 books instead of 20 books
-Gold Children members under the age of 12 can borrow up to 20 books instead of 10 books.
-Gold Companies and Institutions membership can borrow up to 140 books instead of 100 books.
As for the current members, they can obtain the golden membership if they borrowed a total of:
1- 50 books for the Children membership
2-100 books for the Individual (Adults) membership
3-200 books for the Family membership
4-300 books for the Companies and Institutions membership
The Gold membership have been created targeting individuals (citizens and residents) and companies:(Governmental Agencies and Non-Governmental Agencie.and the conditions to get a gold membership is to be under the below category:
1-Cultural visa holders and their children
2-Owners of private libraries and their children
3-Writers, artists, writers and their children
4-Dubai Culture employees and their children
5-Public benefit associations
6-Private sector
7-Current members
8-Dubai Government's employees
Those who qualify will take advantage of a bundle of special features, including extensions on the periods for borrowing books and a larger number of borrowed books, depending on the membership categories:
- The borrowing period is 28 days for regular members and 35 days for gold categories.
-Gold family members get the right to borrow 35 books instead of 25 books
- Gold Individual (adults) members can borrow 30 books instead of 20 books
-Gold Children members under the age of 12 can borrow up to 20 books instead of 10 books.
-Gold Companies and Institutions membership can borrow up to 140 books instead of 100 books.
As for the current members, they can obtain the golden membership if they borrowed a total of:
1- 50 books for the Children membership
2-100 books for the Individual (Adults) membership
3-200 books for the Family membership
4-300 books for the Companies and Institutions membership
What are the conditions for getting a public-libraries membership?
The member must be: A UAE or a GCC Citizen or a resident holding valid ID
What are the documents required to apply for a Public Library Membership ?
For Individual (adult) and Family membership
1-A recent 4*6 photograph of the applicant
2- A copy of the valid ID of the membership applicant
For Children membership under the age of twelve
1- A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID
For Institutions and company membership:
1-An official letter issued by the company to apply for a library membership
2-A copy of the commercial license of the company and the institution (not applicable to governmental institutions)
For Gold Individual (adult) and family membership
1- A recent 4*6 photograph of the applicant
For Gold children membership under the age of twelve
1-A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID in addition to a copy of the guardian's ID
1-A recent 4*6 photograph of the applicant
2- A copy of the valid ID of the membership applicant
For Children membership under the age of twelve
1- A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID
For Institutions and company membership:
1-An official letter issued by the company to apply for a library membership
2-A copy of the commercial license of the company and the institution (not applicable to governmental institutions)
For Gold Individual (adult) and family membership
1- A recent 4*6 photograph of the applicant
For Gold children membership under the age of twelve
1-A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID in addition to a copy of the guardian's ID
What are the documents required to apply for a Public Library Membership ?
For Individual (adult) and Family membership
1-A recent 4*6 photograph of the applicant
2- A copy of the valid ID of the membership applicant
For Children membership under the age of twelve
1- A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID
For Institutions and company membership:
1-An official letter issued by the company to apply for a library membership
2-A copy of the commercial license of the company and the institution (not applicable to governmental institutions)
For Gold Individual (adult) and family membership
1- A recent 4*6 photograph of the applicant
For Gold children membership under the age of twelve
1-A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID in addition to a copy of the guardian's ID.
1-A recent 4*6 photograph of the applicant
2- A copy of the valid ID of the membership applicant
For Children membership under the age of twelve
1- A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID
For Institutions and company membership:
1-An official letter issued by the company to apply for a library membership
2-A copy of the commercial license of the company and the institution (not applicable to governmental institutions)
For Gold Individual (adult) and family membership
1- A recent 4*6 photograph of the applicant
For Gold children membership under the age of twelve
1-A recent 4*6 photograph of the child and his/ her guardian
2-Copies of the child's ID in addition to a copy of the guardian's ID.
What are the fees for Dubai Public Library membership?
1. Individual (adults) Membership fees consist of: Registration fee (AED 50) + insurane deposit (AED 150) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 220
2. Family Membership fees consist of: Registration fee (AED 50) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 270
3. Companies and Institutions Membership fees consist of: Registration fee (AED 100) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 320
4. Children Membership for children under the age of twelve fees consists of: The insurane deposit, which is AED 75. There is neither registration fee nor Knowledge and Innovation Dirham.
5. Gold Family Membership fees consists of: Registration fee (AED 50) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 270
6. Gold Individual (adults) membership fees consist of: Registration fee (AED 50) + insurane deposit (AED 150) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 220
7. Gold Children Membership for children under the age of twelve fees consists of: The insurane deposit, which is AED 75. There is neither registration fee nor Knowledge and Innovation Dirham.
*The additional AED 20 is a tariff approved in the Dubai government, known as Knowledge and Innovation Dirham and is applcable on services equal or more than AED 50 .
2. Family Membership fees consist of: Registration fee (AED 50) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 270
3. Companies and Institutions Membership fees consist of: Registration fee (AED 100) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 320
4. Children Membership for children under the age of twelve fees consists of: The insurane deposit, which is AED 75. There is neither registration fee nor Knowledge and Innovation Dirham.
5. Gold Family Membership fees consists of: Registration fee (AED 50) + insurane deposit (AED 200) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 270
6. Gold Individual (adults) membership fees consist of: Registration fee (AED 50) + insurane deposit (AED 150) + Knowledge Dirham and Innovation Dirham (AED 20) = total of AED 220
7. Gold Children Membership for children under the age of twelve fees consists of: The insurane deposit, which is AED 75. There is neither registration fee nor Knowledge and Innovation Dirham.
*The additional AED 20 is a tariff approved in the Dubai government, known as Knowledge and Innovation Dirham and is applcable on services equal or more than AED 50 .
What are the types of books available in Dubai Public Libraries?
The library contains all kinds of books, including religion, history, geography, literature, management, economics, medicine, etc., in both Arabic and English.
Is it required to present the membership card to use any of the services in the libraries?
Yes
Are there additional privileges other than the privileges of the standard memberships?
Yes there is a bundle of privileges and special features, including extensions on the periods for borrowing books and a larger number of borrowed books, depending on the membership categories:
1.Gold Family members get the right to borrow 35 books instead of 25 books
2.Gold Individual (Adults) members can borrow 30 books instead of 20 books
3.Gold Children members under the age of 12 can borrow up to 20 books instead of 10.
4.The borrowing period is 35 days for gold members instead of 28 days for regular members
5.Gold members get the priority for participating in any Dubai public events or workshops
6.Gold members have priority entry to Dubai Public Libraries’ events and programs without fees or with reduced fees.
1.Gold Family members get the right to borrow 35 books instead of 25 books
2.Gold Individual (Adults) members can borrow 30 books instead of 20 books
3.Gold Children members under the age of 12 can borrow up to 20 books instead of 10.
4.The borrowing period is 35 days for gold members instead of 28 days for regular members
5.Gold members get the priority for participating in any Dubai public events or workshops
6.Gold members have priority entry to Dubai Public Libraries’ events and programs without fees or with reduced fees.
Can the borrowing period be extended?
"Answer": "Yes, Public Libraries department has introduced a new service to renew and extend the period of the borrowed books and you can apply for it via the website as follows:
Duration: 28 days from the date of the renewal request
Approval of the request: The service does not need approval from the library manager or the system, as it is automatically renewed when pressing the renewal request, provided that the customer is not late in returning the borrowed books
Place of application: https://dubaiculture.gov.ae.
Duration: 28 days from the date of the renewal request
Approval of the request: The service does not need approval from the library manager or the system, as it is automatically renewed when pressing the renewal request, provided that the customer is not late in returning the borrowed books
Place of application: https://dubaiculture.gov.ae.
How many times can I apply to extend the period of the same borrowed books?
One time for the same materials using the website.
How can I renewe the borrowing period and what are the steps to be followed?
Please follow these steps:
1- Login to your account via the link below\nhttps://dubaiculture.gov.ae/ar/eservices/dplservices/pages/login-to-Dubai-Public-Libraries.aspx
2- Login to my profile
3-Then click on my account
4-Then click on renew my borrowed books
5- Then choose the books to renew (extend all or extend the selected books).
1- Login to your account via the link below\nhttps://dubaiculture.gov.ae/ar/eservices/dplservices/pages/login-to-Dubai-Public-Libraries.aspx
2- Login to my profile
3-Then click on my account
4-Then click on renew my borrowed books
5- Then choose the books to renew (extend all or extend the selected books).
What are the requirements to extend and renew the borrowing period?
The customer should not be late in returning the books.
How many library books are allowed to be borrowed? And for how long it can be borrowed?
1- It is allowed to borrow 10 books at a time for the membership of children under the age of twelve, for a period of 28 days.
2- It is allowed to borrow 15 books at a time for adult membership, for a period of 28 days.
3- It is allowed to borrow 25 books at a time for the family membership, for a period of 28 days.
4- It is allowed to borrow 100 books at a time for the membership of companies and institutions, for a period of 28 days.
5- It is allowed to borrow 200 books at a time for penal institutions in Dubai, for a period of 28 days.
6- It is allowed to borrow 20 books at a time for the golden membership for children under the age of twelve, for a period of 35 days
7- It is allowed to borrow 25 books at a time for the golden membership for adults, for a period of 35 days.
8- It is allowed to borrow 35 books at one time for the golden family membership, for a period of 35 days.
2- It is allowed to borrow 15 books at a time for adult membership, for a period of 28 days.
3- It is allowed to borrow 25 books at a time for the family membership, for a period of 28 days.
4- It is allowed to borrow 100 books at a time for the membership of companies and institutions, for a period of 28 days.
5- It is allowed to borrow 200 books at a time for penal institutions in Dubai, for a period of 28 days.
6- It is allowed to borrow 20 books at a time for the golden membership for children under the age of twelve, for a period of 35 days
7- It is allowed to borrow 25 books at a time for the golden membership for adults, for a period of 35 days.
8- It is allowed to borrow 35 books at one time for the golden family membership, for a period of 35 days.
How can I pay the fines for late fees of the overdue borrowed books?
You can pay through several channels:
1- Library branches
2-Dubai Culture and Arts Authority website
3- Dubai Public library Mobile App
1- Library branches
2-Dubai Culture and Arts Authority website
3- Dubai Public library Mobile App
Are there privileges to have membership in public libraries?
Yes, the use of the Internet is free for individual and family membership only. This category can also benefit from services under discount and other utilization services, as well as get discounts from some publishing houses upon purchase.
What are the types of services provided by public libraries to members and non-members?
Dubai Public Library provides several services to members and non-members, such as the Internet, printing, photocopying, classrooms, and multi-purpose hall booking, also provide halls to read books, newspapers, and journals for free.
What is the price list of Dubai public libraries services?
You can find it in More screen -> Service Fees.
What is the libraries’ membership duration?
The library membership duration is 5 years, renewable for a similar period for all memberships.
What are the official working hours in public libraries?
Public libraries are open to all from Sunday to Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 12:00 PM except for Al Ras library it is closed until further notice.
Are public libraries closed during official state occasions?
Yes, and It will be communicated through social media.
How are books returned by public library members that are infected with Covid-19?
The result of the test is to be sent and it must be positive in order to extend the borrowing period for another two weeks through the system without returning the books in this period, provided that the books are returned after the extension period, upon informing the member that no fine will be imposed during the extension period. If the member delays returning the book after this period, the fine will be imposed. The test result should be sent via the mail to [email protected]. The mail should include the member's data, including his name and membership number.
Is fax service available in libraries?
The service is unavailable.
Is there a map of the Emirate of Dubai in the libraries?
There is an updated version of the map, it can be viewed inside the library, and we do not have free copies.
Are there venues for rent in Dubai public libraries?
Yes, classroom and multi-purpose halls are available for rent.
Are there halls or venues for holding institution-related activities and events public libraries’ branches ?
Yes, there are multi-purpose halls and classrooms in most of the libraries’ branches. This service consists in providing multi-purpose halls and classrooms as available in the libraries for members and non-members.
What are the venue booking fees in public libraries?
Booking a classroom for two hours or less for members is AED 5/ for non-members is AED 10
Booking a classroom for one working day for members is AED 25/ for non-members is AED 50
Booking a classroom for one week for members is AED 100/ for non-members is AED 200
Booking a multi-purpose hall for one working day for members is AED 200/ for non-members is AED 500.
Booking a classroom for one working day for members is AED 25/ for non-members is AED 50
Booking a classroom for one week for members is AED 100/ for non-members is AED 200
Booking a multi-purpose hall for one working day for members is AED 200/ for non-members is AED 500.
When can the member recover the insurance amount?
Upon canceling the membership, the member has the right to claim the insurance amount without any conditions, upon delivering the original copy of the insurance receipt for the membership issued before June 2020.
Is the insurance deposit refundable if the original receipt is lost?
No, for manually-issued memberships and will issue a replacement for lost of the original receipt.
Upon being a member in the Dubai Public Library, can the books be borrowed from other branches? And Is it possible to return the books to a branch other than the one from which it was borrowed?
Yes, it is possible to borrow the books from all branches of libraries and return to any branch.
If the book is available in other branches, How long does it take to provide books from another library?
Yes, Within 3-5 working days.
What are the types of halls available in the libraries?
Reading, periodicals ( Al Ras Library), classrooms (Hor Al Anz and Al Rashidya Library), and multi-purpose hall, Art galleria hall, and Corner studio hall ( Al Safa Libaray).
What is the difference between individual membership and family membership?
Family membership: family members can borrow books from any sections (adult and children section) in the libraries. Individual membership: members can only borrow books from adult section in the libraries.
Children membership: members can only borrow books from children section in the libraries.
The number of borrowed books varies (family 25 books - individual adults 15 books - individual children 10 books).
Children membership: members can only borrow books from children section in the libraries.
The number of borrowed books varies (family 25 books - individual adults 15 books - individual children 10 books).
Are Braille books available for the blind?
Yes, available for adults and children.
Can I suggest you books to provide?
Yes, through the website or the smart app.
Can I buy books from the libraries?
No, but there is a section of (My Book is Yours) in all public libraries to get the free books given as gift.
Are there activities and events for children? And what are they?
Yes, it is available in all children's libraries
Summer camp - winter camp - The reading box (Adults and Children)
To learn about the activities and events, please follow-up the social media of public libraries
@dubaipubliclibraries https://www.instagram.com/dubaipubliclibraries/
Summer camp - winter camp - The reading box (Adults and Children)
To learn about the activities and events, please follow-up the social media of public libraries
@dubaipubliclibraries https://www.instagram.com/dubaipubliclibraries/
What are the languages available in libraries?
Arabic and English for adult books and there are stories for children in Arabic and English, as well as Chinese, French and Hindi.
Are are activities and events paid or for free?
Some are free of charge and some are paid.
Is there free parking available in the libraries?
Yes, free parking is available in some libraries. You can find below the free parking spaces and paid parking's in public libraries:
Al Rashidiya Library The parking available in front of the library building and behind the building is free for customers and employees
Al Twar Library: The parking available in front of the library building and behind the building is paid, and fees are given to the Roads and Transport Authority.
Hor Al Anz Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free indoor parking for employees and customers
Al Mankhool Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free side parking for employees
Al Safa Arts and Design Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free parking behind the library building
Umm Suqeim Library: Parking available behind the building is free
Hatta Library: The available parking spaces belonging to the municability building near the library are free of charge.
Al Rashidiya Library The parking available in front of the library building and behind the building is free for customers and employees
Al Twar Library: The parking available in front of the library building and behind the building is paid, and fees are given to the Roads and Transport Authority.
Hor Al Anz Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free indoor parking for employees and customers
Al Mankhool Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free side parking for employees
Al Safa Arts and Design Library: The parking available in front of the library building and behind the building is paid, and the fees are given to the Roads and Transport Authority, and there are free parking behind the library building
Umm Suqeim Library: Parking available behind the building is free
Hatta Library: The available parking spaces belonging to the municability building near the library are free of charge.
Can reference books and special collection be borrowed?
It can only be read in the library
It can be loaned in exceptional cases according to the terms and conditions.
It can be loaned in exceptional cases according to the terms and conditions.
Is it possible to be exempted from the delay fine?
No
Is the delay fine paid in installments?
No, but the beneficiary is allowed to pay for each book separately and he cannot borrow new books until the payment of the amount he owes is completed.
Do I have the right to cancel my membership before the end of the first year?
Yes, it is possible, the insurance receipt must be provided (for the memberships that were issued manually).
Does the library receive book donations?
Yes, except (textbooks, magazines, and pamphlets) and you can dpnate the books to any library branch.